Six Sigma :

Harry Mikel

Six Sigma : The breakthrough management strategy revolutionizing the world's top corporations / Mikel Harry and Richard Schroeder. - 2005. - New York. Currency; 2005. - 300 p . ; softbound 14x22cm

1. Why six sigma?
2. The yellow brick road
3. Being better is cheaper
4. Bench marking: Discovering who is really best
5. Changing what companies measure: A six sigma credo
6. Unmasking the hidden factory
7. The breakthrough strategy
8. Measuring performance on the sigma scale
9. Implementation and deployment
10. The six sigma players: champions, master black belts, black belts, and green belts
11. Six sigma black belts
12. Six sigma and the service industry
13. Project selection guidelines
14. The psychology of six sigma
15. Preparing an organization for six sigma

978-0-385-49438-0

658.562 / HAR

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