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Raghubalan G

Hotel housekeeping operations and management / G. Raghubalan & Smritee Raghubalan. - 3rd ed. 2019 - New Delhi. Oxford University Press; 2019. - 790 p . ; softbound 18x24cm

1. The Hotel Industry-An Overview
2. The Housekeeping Department
3. Managing Housekeeping Personnel
4. Contracts and Outsourcing
5. Planning Housekeeping Operations
6. Daily Routines and Systems
7. Housekeeping Inventories
8. Composition, Care, and Cleaning of Different Surfaces
9. Hotel Guestrooms
10. Standard Contents of a Guestroom
11. Cleaning Guestrooms
12. Cleaning Public Areas
13. Supervision in Housekeeping
14. Housekeeping Control Desk
15. Budgeting for Housekeeping Expenses
16. Textiles
17. Linen and Laundry Operations
18. Uniforms
19. Sewing Room
20. Safety and Security
21. Ergonomics in Housekeeping
22. Pest Control and Waste Disposal
23. Internal Environment
24. Interior Designing
25. Interior Decoration
26. Facilities Planning and Facilities Management (new chapter)
27. Hotel Renovation
28. Flower Arrangement
29. Horticulture
30. Ecotels
31. New Property Operations
32. Changing Trends in Housekeeping

ISBN: 0-19-945174-5

Dewey Class. No.: 647.94 / RAG