Conflicts and negotiation / Rajesh Kumar.
Material type:
TextPublication details: New Delhi. Global Publications; 2017.Edition: 1st ed. 2017Description: 280 p . ; hardbound 14x22cmISBN: - 978-93-83181-66-7
- 23 320.014 KUM
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Tetso College Library Political Science | Non-fiction | 320.014 KUM (Browse shelf(Opens below)) | Available | 7926 |
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| 320.011 RAW A theory of justice:/ | 320.011 SEN Inequality reexamined:/ | 320.011 SEN Inequality reexamined:/ | 320.014 KUM Conflicts and negotiation / | 320.01954 MEH Indian Political Thought / | 320.01954 MEH Indian Political Thought / | 320.05 LEN State and revolution / |
1. Basic facts of conflict
2. Problem solving and conflict
3. Negotiation and emotion
4. Problem statement and various branches
5. Speech and communication
6. Role of consultant
7. Peace for conflicts
8. Group structure and group think
9. Mediation for disputes
10. Counselling psychology
11. Mediator role and functions
12. Role of counselling
13. Cognitive theraphy
14. Thinking model
Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotiations, the decision as to whether or not to settle, rests in part on emotional factors. Negative emotions can cause intense and even irrational behaviour and can cause conflicts to escalate and negotiations to break down, while positive emotions facilitate reaching an agreement and help to maximize joint gains.
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