Business Communication / Urmila Rai.

By:

Rai Urmila

Material type: Text

TextPublication details: Mumbai. Himalaya Publishing house. 2016.Edition: 2nd ed. 2016Description: 426 p . ; hardbound 18x23cmISBN:

978-93-5202-536-7

DDC classification:

23 658.45 RAI

Contents:

1. Basic Elements of communication 2. Objectives of communication 3.Methods of communication(verbal) 4. Methods of communication(non- verbal) 5.Media and modes 6.Channels of communication 7.Barriers to communication 8.Public Relations 9.Listening 10.Group Communication 11.Interviews 12.Speeches 13.Presentations 14.Dialogue Skills

Summary: This books is a handbook of business communication for students as well as for professionals and businesspersons. It gives a sound understanding of communication theory and the principles of effective communication, both oral and written. It contains many communication techniques and tips for handling delicate situations tactfully.Besides a number of illustrative examples, every chapter has practice exercises.This ninth revised edition takes into account the communication needs for business people.Topics such as dealing with cross-cultural communication,choosing the most effective medium forconveying a message in a specific situation,sending fax messages, and e-mail etiquette have been carefully explained.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Tetso College Library Commerce & Management	Non-fiction	658.45 RAI (Browse shelf(Opens below))	Available		7939

1. Basic Elements of communication
2. Objectives of communication
3.Methods of communication(verbal)
4. Methods of communication(non- verbal)
5.Media and modes
6.Channels of communication
7.Barriers to communication
8.Public Relations
9.Listening
10.Group Communication
11.Interviews
12.Speeches
13.Presentations
14.Dialogue Skills

This books is a handbook of business communication for students as well as for professionals and businesspersons. It gives a sound understanding of communication theory and the principles of effective communication, both oral and written. It contains many communication techniques and tips for handling delicate situations tactfully.Besides a number of illustrative examples, every chapter has practice exercises.This ninth revised edition takes into account the communication needs for business people.Topics such as dealing with cross-cultural communication,choosing the most effective medium forconveying a message in a specific situation,sending fax messages, and e-mail etiquette have been carefully explained.

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