TY - BOOK AU - Roman,Kenneth AU - Raphaelson,Joel TI - Writing that works: how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches SN - 0060956437 U1 - 808.06665 23 PY - 2000/// CY - New York PB - Quill KW - English language KW - Business English KW - Rhetoric KW - Business writing N1 - 1. Writing that word; 2. Don't mumble- and other principles of effecting writings; 3. I love my computer; 4. E-mail - the great mail box in the sky; 5. Memos and letters that get things done ; 6. Writing for an audience: Presentations and speeches; 7. Plans and reports that makes things happen; 8. Recommendations and proposals the sell ideas; 9. Asking for money: sales and funds-rising letters; 10. Coping with political correctness; 11. Writing a resume - and getting an interview; 12. Editing yourself; 13. Making it easy to read UR - http://www.loc.gov/catdir/description/hc043/00702901.html UR - http://www.loc.gov/catdir/enhancements/fy0911/00702901-b.html ER -