TY - BOOK AU - Pradhan, Swapna. TI - Retailing Management: Text and Cases SN - 9789385965043 U1 - 658.87 23 PY - 2017/// CY - Chennai PB - McGraw Hill Education N1 - Section I- Introduction: 1. An Overview of Retail; 2. Retail Formats and Theories of Retail Development; 3. Retail in India; 4. Retail in Key Regions of the World; Section II- Strategy and Planning: 5. Understanding the Retail Consumer; 6. Retail Strategy; 7. Store site Selection; 8. Methods of Retail Expansion; Section III- Merchandise Management: 9. Basics of Retail Merchandising; 10. The Process of Merchandise Planning; 11. The Process of Merchandise Procurement; 12. Retail Pricing and Evaluating Merchandise Performance; 13. The Development of Private Labels; 14. Category Management; Section IV- Managing Retail: 15. Human Resource Management in Retail- a Strategic Tool; 16. Retail Store Operations; 17. The Legal and Ethical Aspects of the Retail Business; 18. Store Design, Layout and Visual Merchandising; Section 5- Creating and Sustaining Value; 19. Managing Retail Infrastructure; 20. Supply Chain Management; 21. Understanding Retain Viability; 22. retail Marketing and Branding; 23. Servicing the Retail Customer; 24. Role of Technology in Retail; 25. Changing Facets of Retail. CASE: Case 1: NANZ- A Lesson to Learn From; Case 2: Lessons in Indian Retailing; Case 3: Big Bazaar- The Route to the Indian Mass Market; Case 4: Gili- The Marking of a Supper Market; Case 5. McDonald's: Made for India; Case 6: A 360' Approach to Time; Case 7: Shoppers Stop- Building A Retail Brand; Case 8: Wooing The Indian Luxury Consumer; Case 9: Category Management for Cosmetics; Case 10: 3 Starbucks: Recreating The Experience; Case 11: Kmart- What went Wrong; Case 12: The IKEA Way; Case 13: Wal-Mart: Smiling Around the World; Case 14: Tesco: Fresh but not Easy; Case 15: Food and Thought? COMPANY INDEX.... INDEX ER -