TY - BOOK AU - Fisher Roger, Ury William TI - getting to Yes: negotiating an agreement without giving in SN - 978-1-847-94093-3 U1 - 650 23 PY - 2012/// CY - New York. PB - Random house. N1 - 1.The Problem 2.The Method 3.Yes, But 4.In Conclusion 5.Ten Questions people ask about getting to Yes ER -