TY - BOOK AU - Kumar, Varinder TI - Business Communication SN - 978-93-272-9158-2 U1 - 658.45 23 PY - 2021/// CY - New Delhi PB - Kalyani Publishers N1 - 1. Nature, process and importance of communication 2. Verbal and non- verbal communication 3. Different forms of communication 4. Communication barriers 5. Writing Skill 6. Business letter writing 7. Enquiry letters 8. Order and execution letters 9. Sales letters 10. Claims and adjustments letters 11.Social correspondence 12. Memorandum and interdepartmental communication 13.Notice, agenda and minutes 14. Job application and resume 15. Report writing 16. Vocabulary 17. English grammar 18. Comment errors in English 19. Speeches 20. Presentation skills 21. Power point and visual AIDS in presentation ER -