TY - BOOK AU - Plsek Paul E TI - Creativity,Innovation and Quality: SN - 0-87389-404-9 U1 - 658.562 23 PY - 1997/// CY - Milwaukee PB - ASO Quality Press N1 - 1.Why Bother learning about directed activity? 2.Some essential theory for directed Creativity 3.Methods and tools for directed creativity 4.Applying directed Creativity to the challenges of quality management ER -