TY - BOOK AU - Barker Alan TI - Improved Your communication Skills: SN - 978-0-7494-5627-6 U1 - 651.7 23 PY - 2010/// CY - London PB - Pogan Page N1 - 1.What is communication? 2.How conversation work. 3.Seven ways to improved conversations 4.The Skills of enquiery 5.The Skills of Persuasion ER -