TY  - BOOK
AU  - Deming W. Edwards
TI  - Out of the Crisis
SN  - 978-93-87496-14-9
U1  - 658 23
PY  - 2019///
CY  - New Delhi
PB  - Dev Publishers & Distributors
N1  - 1. Chain Reaction: Quality, Productivity, Lower Costs, Capture the Market
2. Principles for Transformation of Western Management
3. Diseases and Obstacles
4. When? How Long?
5. Questions to Help Managers
6. Quality and the Consumer
7. Quality and Productivity in Service Organizations
8. Some New Principles of Training and Leadership
9. Operational Definitions, Conformance, Performance
10. Standards and Regulations
11. Common Causes and Special Causes of Improvement. Stable System.
12. More Examples of Improvement Downstream
13. Some Disappointments in Great Ideas
14. Two Reports to Management
15. Plan for Minimum Average Total Cost for Test of Incoming Materials and Final Product
16. Organization for Improvement of Quality and Productivity
17. Some Illustrations for Improvement of Living
18. Appendix: Transformation in Japan
ER  -