Never Split the Difference: Negotiating as if your life depends on it/ Chris Voss

By:

Voss, Chris

Material type: Text

TextPublication details: UK: Penguin books, 2016.Description: 274p. ; softbound 12.54*19 cmISBN:

978-1-847-94149-7

DDC classification:

23 158.5 VOS

Contents:

1. The new rules 2. Be a mirror 3. Don't feel their pain, label it 4. Beware "Yes" master "No" 5. Trigger the two words that immediately transform any negotiation 6. Bend their reality 7. Create the illusion of control 8. Guarantee execution 9. Bargain hard 10. Find the black swan

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Tetso College Library Psychology	Non-fiction	158.5 VOS (Browse shelf(Opens below))	Available		14375

1. The new rules
2. Be a mirror
3. Don't feel their pain, label it
4. Beware "Yes" master "No"
5. Trigger the two words that immediately transform any negotiation
6. Bend their reality
7. Create the illusion of control
8. Guarantee execution
9. Bargain hard
10. Find the black swan

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